Since the beginning of this month the people of Bucharest could see, in public transportation, controllers wearing blue reflective safety vest, which reads, in capital letters, “auditor”.
That means that if someone is not wearing such a vest requires us card bus trips should not we present? It seems that things are not so simple. Besides controllers “at sight”, there are still those “incognito” as told Ziare.com spokesman RATB, Constantin Tobescu.
According to him, in addition to controllers that shows the insignia of the institution vest will remain and those dressed in street clothes, so Bucharest residents who thought can realize a glance if bus, trolleybus or tram is ‘safe’ they have escaped.
“Vests are an additional accessory that is not used by all teams, there is also the controllers ‘incognito’. The traveler must validate the title at once you got in the vehicle and produce the controllers who on their delegates and badges, even if not have news, “said spokesman RATB.
So why are worn by some of these news? “RATB aims to increase the income and not to impose fines. RATB goal is to increase civic consciousness of travelers,” explains Tobescu.
Regarding the feed-back of Bucharest with this change, it is “positive”, already feeling a drop in the number of offenses. In addition, although no statistics yet, queues at counters showed that were paid several trips than ever before: “Feed-back from passengers has been positive, obviously. A statistic cannot do yet, but in the early days felt a decrease in offenses.
Also on sale was an increase that was seen with the naked eye through queues that developed centers of sale, “said spokesman RATB.
Earlier this month, it announced a change in the “Profile controller”. We wanted to know what these institution and here’s the answer: “The controller is a person who hunts simply a certain type of traveler, to punish him. Like I said, this is not our goal.
The controller is an interface travelers RATB important relationship, he must have the attitude that the whole Regie has to our customers in reflective tape, namely serving with attachments, fairness and also with firmness.
Let’s not forget, however, that these people are faced with all kinds of people. Often they were beaten, bullied. Think they know that passengers are seen without sympathy. That’s what needs to be changed: the controller is an employee who does his job, which checks whether you’ve paid your journey, so show that you respect others travelers, who pay “.
RATB, invitations to the theater of Bucharest “good payers”
Constantin Tobescu and declared that the institution thinks to travel reward “good payers”, including giving them free tickets to shows. Specifically, one of the projects designed by RATB is that holders of subscription to subscribe to the institution’s website and participate in a draw, after which the lucky ones will receive invitations or tickets to the theater, circus museum. This project has not started yet, but will be implemented “soon” as stated Tobescu.
How many Bucharest is outraged by the fact that in the middle transportation controllers seem to avoid asking the card verification trips to parts of travel, we wanted to know why this happens.
“The controller often do not have time to check travel documents to everyone. No police does not stop all traffic participants than when operations are organized in this regard. So has RATB controls scale, developed by Community Police and the Gendarmerie support, especially where problems were found, “it is the answer spokesman institution.
280 controllers in Capital
According to Constantin Tobescu in Bucharest is currently working 280 controllers in reflective vest. Regarding their program, it covers the entire schedule RATB. Therefore, in theory at least, we can expect to have our journey so wax card at 22.30 hours, on weekends, when back home in the city, and at 5.30, one day of the week, when we head to work.
We wanted to know which lines are most travelers fraudulent and which ones are the most fair in Bucharest. “On all the lines are identified travelers who go without paying. Many cases are recorded on some suburban lines, or peripheral lines. There, moreover, periodically organize raid type controls, with the support of the Police and Gendarmerie” was the answer of the institution.
The procedure in case of theft in public transport
Thefts in public transportation is another issue of “Today” for a long time, the capital. How many of us have witnessed a robbery in a bus or maybe we were the victims? And if we were the ones to whom they stole something, surely remember how I was indignant that no one intervened. Specifically, as is done in such cases, what to do?
“Tell offense to 112, give all the details, semnalmentele without entering into conflict with offenders. The means of transport there are teams of undercover cops, who in collaboration with RATB are ready to intervene in case of a flagrant and in lately the press has written about such actions of police officers from Transport.
Driver is not allowed to intervene in any way, it must follow a path and follow a schedule, to the extent that allows traffic. The driver will stop the vehicle in the lot where they expect police station, where the victim or witness call the emergency number, “said Tobescu.
RATB kiosk was closed. What to do
Another problem is the program of Bucharest RATB kiosks. How many of us we were in a position to have us moved by a means of transport after closing time RATB kiosks without having where to recharge our cards? Or morning, when we hurry to go to work, to see that counter is “temporarily closed”? What can we do in such cases?
Expected response, installing automatic ourselves where we can buy cards or even able to travel directly from us to buy bus did not come. It seems that for the moment they are not options.
“You already have a facility offered by RATB SMS payment of trip on the express line or a subscription for a day to other lines, less lines suburban, which have a special status,” said Tobescu, without referring But the seniors, not necessarily retirement that cannot mastered the technology that would allow them to pay by SMS trips or those who do not have credit on your mobile phone.